FAQs KMS

The system

Is it strategic for my organization to manage knowledge?

In a competitive environment, if my organization has to manage numerous products or services, or their development requires a high level of skills and comparison between different subjects, managing knowledge is a priority.

Who should be sensitive to the importance of knowledge for organizational success?

All those (employees, collaborators, management, investors) who think that through discussion and sharing one can improve oneself and contribute to the development and success of the group and the community.

What is meant by KMS

KMS is the acronym for Knowledge Management System.

The Organization

How is organizational knowledge managed?

WeYourConsult believes that human resource development is the primary element for a successful organization. From this perspective, the management of knowledge and skills depends on the resources involved and the organization must work to improve working conditions, transforming the assets of individuals into common assets, with the benefit of all. It is centralized to share and fertilize knowledge, it is monitored to improve, and shared knowledge is never lost.

What could be the resistance to the introduction of a knowledge management system?

Whenever changes are made, it is normal that there may be resistance.
Often it depends on a lack of discussion and communication. Organizations are complex systems and in the initial evaluation phase it is important to understand if the initiative is supported and shared by most of the people involved, with the sponsorship of the ownership and the highest hierarchical levels.
It may happen that an organization decides to start a path and a test phase only in a limited area to measure the results of the initiative and possibly expand the model to other areas.

The platform

Is the system easy to use?

For the person who only uses knowledge, the portal is very simple and intuitive, for example for a customer. The system is designed to guide the user intuitively to the resources.
Even on the side of those who contribute to feeding and maintaining the system, methods can be adopted that greatly simplify the processes, for example by filling out a form through which texts, images and other expected variables can be loaded, or through loading routines from text files.

How are existing documents managed in my organization?

Existing documents can be uploaded to the portal or massively to the cloud, allowing them to be downloaded (if desired). Those present on Google Drive, Microsoft OneDrive or Dropbox cloud platforms can also be integrated.

Since intellectual capital is the organisation’s asset, how is it preserved?

How is knowledge developed, organized and shared in your organization today? They are often in people’s heads or in unshared media.
The platform adopts the best solutions that allow knowledge to be kept reasonably safe and protected from threats

Where is the organization’s knowledge stored?

On a web portal accessible online (anywhere and at any time) only to authorized people.
The organization has the right to manage domains and emails with our support.
The platform, given the complexity and the need for continuous functional and security updates, is fully managed.

Is the platform GDPR compliant?

Yes, the portal is developed using a cloud platform fully committed to complying with the GDPR. The organization must evaluate the legal aspects of its reality.